Chester & Delaware County SCORE Volunteers


Chester and Delaware County SCORE’s most essential commodity are our volunteers. SCORE volunteers are both working and retired successful business leaders and entrepreneurs who have either owned their own businesses or held a senior or executive management position in a medium or large size company. Volunteers offer experience and skills in many business disciplines such as marketing, finance, banking, mergers & acquisitions, business planning, cash flow management, use of technology, and business use of social networking to name but a few. 

Cary Baskin
More than 30 years of business experience. Have worked for Fortune 100 companies, public and private companies, as a sole proprietor and business owner.

Mark Berry
Sr. Financial Exec. with extensive experience in corporate financing, M&A, implementing growth initiatives, strategic planning, venture management and general business management. Business planning and finance leadership roles, including CFO of large business units, CFO of start-up businesses, business leader of large regional business in Asia, Board Director for manufacturing ventures. 

Steve Bowers
Executive in Residence, Professor of Management, Ursinus College, 2002 - 2012 Principal, LSB Consulting, 2000 - 2002 President, Alloy Surfaces Co., 1984 - 2000 Previous experience in marketing and management, engineering and architecture firms

William Butler
Career experience as a banker and consultant to banks and to small business owners on banking issues. Specialize in advice related to small business financing including SBA loans, helping businesses prepare loan and financing packages, as well as working with businesses in financial distress.

Carl Caruso
Career experience in public work general construction contracting. My strong point; business management 
and administration. Specialize in advice related to office procedures, business systems, payroll, insurance, 
benefits, estimating, procurement, project management, business strategy.

Wilson Chu
I am an expert in marketing, advertising, PR, copywriting, media, Google Adwords and marketing communications.  I have experience with patents, trademarks and copyrights.  As a Chemical Engineer, I was employed by Johnson Matthey in the fields of air pollution control, power generation, natural gas production, fuel cells, gas purification and semiconductors.  My local, state and federal government experience includes writing grants and interacting with the DOE, EPA, DOC and the PA DEP.

Steve Crumrine
Thirty-plus years of business experience; twenty-one of those with Keystone Foods LLC. I have an accounting and finance background, but transitioned into operations management nearly twenty years ago. During that time, I held several operations executive leadership positions. Since leaving Keystone, I have been working on my MBA, which is nearly complete.

Michele Cyron
Over 25 years of public accounting experience serving small to mid-size business and individuals.

John Daniel
Experience in financial controllership, financial and operations analysis, budgeting and business planning in a manufacturing environment. Also experience with new business development, including acquisitions, and process improvement and 10 yrs experience as a general manger for an injection molding business in the building materials industry.

David DiPiero
Over 40 years in the chemical and plastics and color industries with a background in engineering, manufacturing and commercial functions for large global companies as well as small privately held firms. Expertise in strategic planning, project management, financial reporting with P&L responsibilities, communications with all levels of organizations up through owners and executive leadership. BS Chemical Engineering Certified Black Belt Lean Six Sigma

Kevin Dugan, Sr.
I am an accounting & tax professional with over 25 years in corporate accounting and taxation experience. I own a small business Dugan Accounting & Tax Services, Inc.

Harry Eckerson
Career experience in pharmaceutical R&D including decision analysis for projects and the overall R&D portfolio. Specialize in optimizing project value and as well helping clients understand risk and value of their business.

George Edwards
Career in fixed income securities portfolio management, with a specific focus on the construction of high yield bond and bank debt portfolios. Expertise in the analysis of corporate financial statements, comparison and valuation of individual securities within a company capital structure, industry peer group or credit quality tier. 

Charles Espenlaub
Various positions in Process Engineering, Manufacturing Management, Purchasing, Construction, General Management with CEO experience for an Asian business. Specialize in providing business advice related to startups, business planning, marketing, and strategy for existing businesses.

Frank Farmer
Career of private practice in law concentrating in small business commercial transactions /shareholder 
issues.  Specialize in advice related to licensing, business organizational structure, contracts, leases,
buying/selling businesses, partnership agreements, labor/employment.

Robert Fedor
Fully experienced in operations, finance, marketing, sales, and research and development. Currently serves as a consultant to start up, emerging and established technology companies with emphasis on strategy and executive coaching. Extensive experience in global electronics, advanced materials and environmental industries. 

Ann Ferrara
3+ years in outside business facility services & uniform sales with largest uniform company; Cintas Corp 3+ years at Paychex Inc, specialize in helping small business owners streamline their payroll, tax filing, HR compliance outsourcing needs. Main focus is to help small business owners understand their primary duties when it comes to hiring and paying their employees. Ensuring that the proper tax IDs have been registered correctly.

Roger Fleming
Skilled in START-UPS and BUSINESS PLAN development, including use of a FINANCIAL FORECASTING model. Career experience in INFORMATION SERVICES, Customer Services Management, PROJECT MANAGEMENT & Planning.

Gerald Francis
Worked in Channel Development for large Electrical (IT) manufacturer. Experienced in Marketing and Sales Development. Clients included small to large resellers of IT equipment. 

Kerry Francis
Small business owner, consulting other small businesses on business development and marketing. Past experience includes marketing and business planning for nationally and internationally owned businesses ranging from Fortune 500 companies to start ups.

James Friedman
Career steel industry as well as experience in all aspects of building and running a small to midsize business. Specialize in advice related to sales and marketing, engineering ,purchasing, negotiations, and business plans and strategies. 

Richard Gauger
In 2006, retired as president, division of large national foodservice distribution company. 2006 - 2011, assisted friend who is owner of meat & seafood portion cut processor. Projects included vendor negotiations, inbound logistics program and start up of a network marketing and ecommerce company. 

Victor Goldberg
Dr. Victor M. Goldberg's career experience is in running a private dental practice. Specializes in providing clients advice related to establishing and running practices, start up assistance, and marketing. Integrating the value of personal communication skills to contribute to the success of small businesses. 

Frank Haarlander
Tax Consultant with PriceWaterouseCoopers; VP of Tax or Tax Director for subsidiaries of Warner Communications, American Express Company, & GE Capital. Co-founded CPA firm which specializes in providing advanced tax planning to individuals and businesses, IRS tax problem resolution, and financial consulting services to small business owners.

Dan Hagan
Started out in the Survey Research/Marketing Research industry as a Statistician in 1978. Over the course of the next 17 years, moved into sales, account management, and finally executive management in one of the nations 25 largest market research companies. In, 1995, I started a similar business with two other partners which we grew to over $15 million in sales, and 75 employees. I retired in 2005, consulted for awhile, and have volunteered with the Red Cross since then. As job growth is such an important issue today, I decided to turn my attention to helping build businesses and job creation. 

John Hammond
Career experience in management and operation for consulting, engineering, and construction business with revenues over $500M/year. Areas of expertise include: general management, strategic planning, marketing and sales, client relationship development, operations and finance, development and management of human resources, and problem resolution.

Carol Hatton-Holmes
I was in Corporate America for 20+ years in technology sales and service, selling telecommunications, and data center services. In 2012, I started my own company, A Positive Presence, to work with individuals in transition, mainly Millennials, who were looking for a job and needed to create a personal brand to stand out in the marketplace. I help my clients with their LinkedIn profile, Facebook, Image, Interview Skills and Business Etiquette. I have started a second business, Gener8tional Connections, that helps companies bridge the gap between generations to turn generational differences into organizational assets. We work with companies that have multiple generations working in one place, that may be struggling with high turnover and revenue expectations falling short of projections due to missed opportunities. We do this through workshops, seminars, keynote speeches.

Michael Herron
Extensive managerial experience in running of a non profit association and environmental services business. Skilled in education, government regulations, human resources, non profits, and public relations.

Rob Hodies
Experience ranges from start-up enterprises to senior level management positions with major corporations. Instrumental in contract negotiations, joint ventures, corporate executive decision making, mortgage finance, savings and loan management, land use studies, appraisals and consulting for all types of real estate, building development, property management and leasing, national issue lobbying efforts, and political campaigns. Served on the board of several nonprofit groups. A licensed real estate broker and MAI designated member of the Appraisal Institute.

Diana Hong
DMAIC, Essbase, Hyperion, project management, Balanced Scorecard, dashboards, business intelligence, Spanish language fluency, SharePoint, Social Networking in business.

David Houseman
Electrical Engineering/Computer Engineer, Mgr., VP, CPO - Unisys for 30 yrs. Worked for small company in Exton for several years and built it up from 2 1/2 million to 23 million. 

Randall Hove
Career experience in law and insurance, including personal and corporate law involving small business, property/casualty business insurance, general management, and non-profit management. Experience in providing business advice to non-profit and small business start ups. Specialize in advice related to non profits and small business.

John Jackson
A former president and an owner of a large heavy construction equipment distributorship. Former adjunct instructor at West Chester University of PA teaching undergrad and graduate courses in management and marketing.

Richard Johnston
Career experience in planning, implementing and managing information systems and organizations including translating business requirements into innovative solutions. Specialize in advice related to application design and development, project management, Internet and Intranet, email, internal auditing, budgeting, and strategic planning. 

Jim Kane
Project Manager for design and construction of large manufacturing facilities throughout the U. S., Puerto Rico and Europe. Volunteer for US and state tax preparation for underprivileged. President and VP-Administration for Delaware Valley Chapter of Project Mgmt Institute (PMI) (2600 local members; 350,000 worldwide). Director of Programs for Pharmaceutical arm of PMI. 

Jane Katsnelson
Marketing Manager for a small pharmaceutical company. Owner of several franchises. Owns and manages some real estate properties.

Alastair King
Trained biochemist with 11 years of pharmaceutical R&D experience and 6 years in academic scientific research. Accomplished drug discovery program team leader with experience at all stages from target selection and validation through hit identification to lead optimization and candidate selection for clinical trials. Experienced in developing rational critical paths for drug discovery programs, automation of laboratory practices for increased throughput and efficiency, building and managing teams across different scientific disciplines, generation of data packages for IND submission, due diligence evaluation of external assets for in-licensing, and working effectively within multi-cultural transnational teams from the US, Europe, and Japan.
Audrey Klijian
Sb1 Federal Credit Union - Treasurer, Director and Member of Executive Committee (1990 - present)
Arts & Business Counsel of Greater Philadelphia - Business Consultant (2012- present)
Clarifi - Financial Coach (2014 to present)
GlaxoSmithKline - Various roles in finance with a focus in Treasury and Cash Mgt (1987-2012)

Melissa Kohl
Professional Experience: Business Outreach Librarian at Chester County Library currently assisting small business owners and entrepreneurs.

Daniel Krause
Primary Industry Healthcare (Hospitals) Business Solutions and Information Technology. Skills in systems implementations, project planning, application selections. Employers include Fortune 100 (McDonnell Douglas, Lockheed Martin, GTE, Satyam and 4 entrepreneurial start-up ventures with an emphasis on healthcare business operations and I.T. Solutions. 

Robert Kress
Recognized for effective leadership in managing consumer products and human resource solutions

Judith Lee
I am a communications professional, currently specializing in social media, email marketing, and mobile marketing. I have a background as a journalist and a group facilitator. I currently give small-group marketing workshops in Chester County, and would like to share my expertise through SCORE. My website is

John Leggette
Over 20 years of product marketing, product support and program management experience in structuring information technology products, programs and services for clients worldwide 

Cal Leighton
President/Principal/Founder of IT Consulting firm which was named to the Inc 500 (2 years); Management Consultant - IT Business and Technology Experience in establishing and running a business, providing data processing professional services, technology consulting services. Specialize in providing advice related to Finance, Accounting, Bookkeeping, QuickBooks, and Business Plans.

Glenn Lesky
Sales and Management Executive. Demonstrates success with local, national and global organizations.  Delivers innovative sales, marketing, and business strategies to drive profitability and growth.  Develops technical solutions to improve business processes and methodologies.  Accomplishes in best practice sales and management techniques.  Directs 40+ personnel.  Manages operating budgets with accountability for P&L of over Twelve Million Dollars.  Identifies and seizes opportunities in new and emerging markets.  Establishes and penetrates key accounts increasing revenues.  Drives customer value by partnering with clients.

Robert Levitt
I have been in business over 40 years. I have held the designations of CPA (practiced for 7 years), CFP, Securities Series 7 Licensed, Ohio Realtor License but I have been primarily for the last 32 years an entrepreneur and business owner. I have owned an Investment Advisor to a family of No Load Mutual Funds (Sold to Provident Bank). Owned a Canadian manufacturer of alcohol , iodine and glass cleaning swabs which was subsequently sold. Started an Ohio Real Estate, Mortgage and Title company which assisted home owners in selling their homes for $995. I have recently worked as a marketing consultant to a National provider of BPM (Business Process Management) systems being sold to provide compliant data storage to Broker Dealers ad Banks.

John Lippman
1981 - 1983  Texas Eastern Gas Pipeline Company, Houston, TX - Construction Management Engineer 1983 - 1990 Texas Eastern Gas Pipeline Company, West Chester, PA - Area Operations Engineer, 1990 - 1994 Consulting Services Inc., Exton, PA - Environmental Consultant, 1994 - 1999 Consulting Services Inc., Exton, PA - Environmental Services Manager

Tina Liskey
I specialize in helping small businesses meet and exceed their goals and growth potential by helping them optimize their operations, systems, teams, as well as workflow. I also assist on strategic levels of development by consulting, coaching, planning, BPR, etc.

Michael Lomax
Thirty-six years of Claims, Sales and Marketing Management experience. Assistant V. P. of Claims for Colonial Penn Insurance and Territorial Sales Leader for Allstate Insurance Company managing forty-one of Allstate's Agency Sales locations. Master's degree in Leadership Development from Penn State, Great Valley School of Business. 

Phillip Macero, Jr.

Glen Marshall
45 years in health care information technology. Most recent experience focuses on health care privacy and security, health care information technology standards development & leadership, and related consulting. Newly retired.

Rocco Mastricolo
Chief Financial Officer, Start Up experience with Joint Venture and Partnership Organizations.

Frank Millheim
Award-winning manager of responses to Federal and State government Request for Proposals (RFP). I developed a repeatable process for producing proposals based on best practices and lessons learned. My deep understanding of RFPs is enhanced by my experience consulting with government agencies as they developed their RFPs and evaluated proposals from other contractors. 

George Mitchell
Served thirty years as President or CEO for companies ranging in size from two to four hundred million dollars. Building materials, clean room manufacturing, furniture manufacturing, and commercial security systems represented the range of interests. Began my business career in Sales and Marketing posts.

James Mulhern
Over 40 years broad experience in the engineering and infrastructure construction industry with the same firm.. Background in operations, Sales & Marketing, P&L responsibility for different business units, Currently involved in strategic planning and market analysis at the corporate level. 

John Nelson
Career experience in marketing consumer products and Business to Business services. Marketing expertise includes new product development, launch of new products/services and restructuring of existing companies and products for renewed and continued growth. Specialize in advice related to the use of traditional advertising—print, TV and radio, creation of direct marketing/mail campaigns and direct selling programs. 

Ted Nichols
Retired from banking after a 42 year career that was primarily spent in the small-business lending area. Served as a manager of small-business lending units with responsibility for loan portfolio management and growth. Responsible for training and mentoring junior lending officers. Served as a senior credit officer in a large regional bank with a significant amount of business lending authority. Recently published a book titled SMALL-BUSINESS LOAN REQUEST GUIDE. It is a "how to" guide with the target reader being a small business owner who wants to be more effective and successful in the loan approval process of a bank. 

John Packer
20 years commercial banking – financial institutions, cash management, small business loans, marketing & sales.  20 years health insurance sales – small group plans, marketing, group enrollments, disability programs, group dental, group life & related small group products.

Paula Paisley
Currently owns and operates a professional bookkeeping service which employs 7 to 10 staff members and targets businesses and non-profits with annual revenue in excess of $1 million. Previous experience includes various accounting positions in construction, real estate development, property management, public accounting and non-profit management. 

Randi Penfil
Over 25 years of sales and marketing experience ranging from traditional marketing and advertising to business development within the financial industry to creating digital marketing campaigns. I currently am an Authorized Local Expert for Constant Contact, conducting workshops and presentations to small businesses and organizations teaching them email and social media marketing. Outside of Constant Contact I work with all types of businesses and organizations helping them to develop their online strategies and create a web presence using todays digital marketing tools.

Richard Plaugher
Professional Experience: Includes over ten years as a Sales Trainer with the DuPont Company. I spent thirty years as a regional and national sales manager with various companies in the scientific instrumentation marketplace. In addition , I have retail sales experience with such companies as Sears and Daytimer. I have designed my own courses in the area of Time Management, Sales Training and Sales Management.

John Ponticello
Oil Refinery Manager with career experience in the petrochemical industry. Mgmt. responsibilities included Safe, Environmentally sound, and Reliable operations. Specialize in providing advice related to business planning, security, production management, budgets, and mergers & acquisitions.

Paul Prestia
With an undergraduate degree in chemical engineering and brief experience as an engineering officer in the Air Force and in petroleum refining, I became a patent agent while attending evening law school and then began a 45+ year career as an intellectual property attorney. In 1981, I co-founded RatnerPrestia, an intellectual property law firm. When I stepped down as CEO of the firm in 2011, it had grown and included 35 attorneys and 80 employees in three locations. Until my retirement in 2013, I traveled to China several times while leading the firm's China initiative.  For more on my experience and professional background, please see

John Ralston
Director at RLS Associates, President at Neshaminy Transformer Corporation
Past - President at SL Waber, Inc., Vice President - Marketing at SGL Industries, Inc. Director of Market Development at Howe Richardson Scale Company
Engineering Manager at Leeds & Northrup Company
Extensive career as a corporate executive and entrepreneur. Progressing through technical, marketing and general management positions in several publicly held companies, my corporate career culminated as President of a major subsidiary of a NYSE-listed corporation. My experience included instrumentation, process control and industrial automation, computer peripherals, electrical products and power supplies. Leaving the corporate world, I acquired and operated a manufacturer of custom transformers for over a decade, until selling its operating assets and focusing on software development for manufacturing applications. I joined RLS Associates in 2003, bringing the perspective of my experience as a member of corporate M&A teams, as well as that of an entrepreneurial buyer, to assisting buyers and sellers of mid-market companies in completing successful M&A transactions.

Meryle Rothman
My first job was in Human Resources for Marriott Corp. My husband and I owned and operated a successful printing broker business. I was a Mary Kay Salesperson for 6 years. Chef owner for Catering Company for 16 years. I am currently a Vice President, Board Member and Membership Chair for the League of Women Voters and events coordinator for several non-profits.

Horace Scherer
Most of my career was spent in international business. I worked for Hobart Corporation (which became a subsidiary of Dart & Kraft, Premark Intl. and Illinois Tool Works successively) for 32 years.  Strengths in team building, mentoring, simplification of operations, conservative business practices, long term vision and a strong ethical framework, even with the difficulties inherent in doing business in Latin America. 

Gerry Shaw
Nearly 34 years working at DuPont Company. BS-Business/HR and MBA-HR Concentration. Over the last 23 years I have held numerous positions in the Human Resources organization, more recently: Sr. Consultant (Packaging); HR Manager (Sourcing & Logistics); and HR Programs Manager-US Region. I am highly process oriented and have highly developed skills in process and policy design & implementation. I have been engaged with recent acquisitions and divestitures, and am a skilled facilitator. Competencies include Talent Management/Acquisition and Performance Management.

Peter Shaw
Professional Experience: 35 years with DuPont engaged in a wide variety of disciplines, primarily in Leadership/Management Positions. Experience base includes Polymer Technology, Sales, Marketing, Business Strategy, Manufacturing (direct and contracted), Business Management, Sourcing & Logistics and Supply Chain.

Francis Shields
Senior executive with over 25 years in management consulting, and a retired partner of Accenture where he led the North American Management Consulting Practice. Prior to that, he was EVP (including finance and IT) of a utility and started his career in Audit/Accounting, holding a CPA. His experience ranges from strategy and business plan development to program and project management of large business process and information system projects. Fran has authored or co-authored several articles in industry publications, and he is recognized as an innovator and named on two U.S. patents. Industry experience includes: energy, utilities, banking and trading, Construction. Experience also includes information technology consulting.

Gerald Stepien
35 years experience in the finance area of major consumer product corporations specializing in accounts receivable with expertise in cash flow process improvement.

Elton TeKolste
Senior Engineer Principal Lockheed Martin November 1999 – July 2009 
Development and requirements for large systems and internal research projects.
For the GPS III I created a methodology for the analysis of multidimensional trade spaces in which the interdependencies of the parameters were not well understood and a novel approach to the analysis of the economic benefits attributable to the availability of accurate time and location information. I led an effort to determine how best to adapt a government customer's requirements process to accommodate specifications for service-oriented architectures.

Wright Thomas
Career experience with Public Accounting, personal protection manufacturing, major insurance company treasury staff, and television, radio, and community newspaper holding company. Specialize in providing advice related to accounting, bookkeeping, and business plans. 

Alan Vinick
30 years as CFO of a number of start up companies in service industries that were sponsored by Venture Capital firms.

Steven Werner
Trained in Chemistry and Civil Engineering. Worked in the environmental services industry for more than 30 years - private industry, insurance and consulting. Broad experience in working with senior managers to assist them in understanding the impact of environmental issues on their business and to develop and implement strategies that reduce environmental risk. Significant experience starting, managing and growing consulting organizations. 

Richard Westerman
Career chemical company experience related to technical, R&D, manufacturing, sales, management and including international experience. specialize in providing advice related to marketing, and business plans. 

Lynne Williams
Experience in sales and marketing of construction products, general contracting, and construction management with responsibilities in contract and project management and cost accounting. Mental health administration included press releases, newsletters, documentation and accounting for clinical trials, legal matters, SEC filing, JCAHO accreditation, and event planning for board meetings and educational functions. Marketing responsibilities included, development of market research; surveys; compilation of target lists; strategic plan; sales reports; forecasts; new product development and packaging; trade show, seminar, and workshop coordination; event planning; professional presentations; and training.

Walt Wills
Retired in 2013 after a career of 38 years with 4 fortune 500 companies. The position from which I retired was vice president quality for the north American division of The Coca-Cola Company. I was also employed by H J Heinz, The Campbell Soup Company and PepsiCo. I have experience in plant operations, product development (food and beverage), product commercialization, regulatory compliance (food and beverage), marketing research, quality, management systems (ISO and SQF), contract manufacturing management, non-financial auditing and management. I have worked on the factory floor and presented to senior leaders of corporations. I have experience managing and leading both professional and hourly employees. The largest staff I led was approximately 60. I have developed and secured approval of annual business plans and budgets.

Robert Wingerter
Experience as a consultant in the telecommunications industry working both in the U.S. and internationally. He has extensive expertise in new business and new product development, project management, economic and operations analysis, process improvement, cost management, and quality management.

David Yunghans